Passenger Service Officer | Changi | Joining Bonus $5000 | No Exp Needed
Customer Service·Permanent·West·$1,800–2,600 /mo
Applications for this role are made on MyCareersFuture, the government job portal. MCI advertises the role there under its employment agency licence. The service is free for job seekers.
- Position level
- Junior Executive
- Experience
- 1 year minimum
- Vacancies
- 10
- Flexible work
- Staggered Time
- Posted
- 4 Oct 2026 (24 days ago)
- Applications close
- 3 Nov 2026 (6 days left)
About this role
Job Summary
- Basic: Up $2,600 + Allowances
- AWS + Performance Bonus
- Sign-on Bonus $5000, received on 3rd and 12th month
- Location: Changi Airport
- Company Transport Provided (midnight shift)
- 6 days/week, pre-planned shifts (8-9 hours)
- Staff discounts & affordable staff canteen
Job Descriptions
- Deliver professional and welcoming passenger service at check-in counters and departure gates.
- Assist passengers with travel documents, flight information and general enquiries.
- Support passengers requiring special assistance and provide personalised customer service.
- Perform passenger service system transactions and support premium lounge operations.
Requirements
- Possess 0 to 2 years experiences in customer facing roles
- Possess min N/O/A level/ Nitec/ Higher Nitec/ Diploma in any discipline
Sim Hui Shi (Carra)
MCI Consulting Pte Ltd
Skills
- Microsoft Excel
- 3PL
- Interpersonal Skills
- Maintain Discipline
- Investigation
- Private Banking
- Aeronautical Information Management
- SAP
- Customer and Passenger Handling and Care
- Integration Testing
- Customer Service
- Laboratory
- Travel Assistance
- Hospitality
What happens after you apply
- 1
Register
Submit your details and CV, or apply for a live role. Registration takes a few minutes and is free of charge.
- 2
Meet your consultant
A consultant who specialises in your field contacts you to discuss your requirements, including pay, location, working hours and career direction.
- 3
Get matched
The consultant puts you forward only for roles that suit your experience and goals, and prepares you for each interview.
Apply on MyCareersFuture
Alternatively, you can register your details, and a consultant who specialises in your field will contact you as suitable roles open.
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