How to verify an MCI recruiter.
Job scammers often use the names of real companies, and MCI's name has been used in this way. This page sets out how MCI contacts candidates and what MCI will never ask you for. If a contact does not match this description, it is not from MCI.
MCI will never ask you for an unexplained or unauthorised payment, and never for a fee to "secure", "reserve" or "release" a role. Any fee that is genuinely payable is confirmed to you in writing before you commit, and it is capped by law. A person who asks you to pay to hold a job is not acting for MCI. If this happens, please do not continue the conversation, and report it to MCI.
Verify a recruiter.
Every recruiter working for a licensed Singapore agency is registered by name with the Ministry of Manpower, and the register is public and kept up to date. You can check the person who contacted you in about a minute.
- 01Ask for their name and registration numberRegistered recruiters have an EA personnel registration number: the letter R followed by seven digits. You can ask for it together with their full name. A genuine recruiter will be glad to provide both.
- 02Open the directory, then switch tabsMOM's directory opens on Search Agencies, which looks up companies. To look up a person, please select Search Agency Personnel.
- 03Search the registerEnter the registration number in the Personnel Name/Registration Number field. You can also paste one of MCI's licence numbers into the agency field to list every recruiter currently registered to that MCI company. The name you were given should appear under the company that the recruiter said they represent.
If the name is not on the register, or it appears under a different agency, please contact MCI before going any further, and MCI will confirm whether the person works for the group. Until MCI replies, it is safest not to send documents, identity numbers or money.
Open MOM's EA DirectoryYou can paste any of these into the agency field to list that company's registered recruiters.
- MCI Career ServicesMOM EA Licence No.
- MCI ConsultingMOM EA Licence No.
MCI's licensed employment agencies are listed below with their MOM licence numbers. Any recruiter acting for MCI works under one of these entities.
Not everyone at MCI is a registered recruiter. Coordinators, support staff and staff of the group's non-recruitment companies do not appear on MOM's register, so a missing name is not, by itself, proof of a scam. What matters is how the person responds when asked. Anyone at MCI who discusses a job with you can either give you a registration number or refer you to the consultant who can. If you are not sure about an answer you have been given, MCI can confirm it for you.
How MCI contacts you.
A genuine approach from MCI matches every point below. If one of them does not match, the contact is not from MCI, and you are welcome to report it to MCI.
Email from @mci.com.sg
MCI recruiters write from an @mci.com.sg address, which you can confirm from the part of the address after the @ sign. Lookalike domains with extra words, hyphens or different endings do not belong to MCI.
Roles you can find yourself
Every role MCI advertises appears on the MCI job board and on MyCareersFuture, the government portal. A role that is offered only in a chat message, and does not appear on either, is not from MCI.
A licensed agency, named
MCI's recruiting entities hold MOM employment agency licences, and the recruiter will tell you which company is hiring you. You can check any licence number on MOM's public register.
One office in Jurong East
Interviews take place at the Devan Nair Institute or over a scheduled call. They are never conducted only through a chat app, or at a location that MCI will not name in advance.
What MCI will never do.
Any one of these means the person you are talking to is not from MCI.
- Ask you to pay a deposit, a training charge, an admin or "processing" fee, or anything at all to hold or release a role.
- Ask for payment to a personal bank account, in cash, in gift cards or in cryptocurrency.
- Ask for your bank login, card number, OTP or SingPass credentials.
- Ask you to download an app, join a private channel, or move to an unlisted chat group to continue.
- Offer paid "tasks", commissions for clicks, or earnings for rating products or hotels.
- Send an offer or contract before any interview has taken place.
- Pressure you to decide within minutes, or ask you to keep the role secret.
- Ask you to receive money and transfer it to someone else.
Report an impersonation.
Send MCI the details of what you received: the address it came from, the name used, and any screenshots, which you can attach below. Each report helps MCI stop the impersonation before it reaches other job seekers. Job scams are designed to look genuine, and they reach many careful people. If you have already made a payment or shared banking details, please contact your bank and the police first, as they are best placed to act quickly. You can then inform MCI.
Reports can also be sent to contactus@mci.com.sg or submitted through the contact page.