MCIGroup of Companies
Home/Privacy Policy

Privacy policy

This privacy policy sets out how MCI uses and protects any information that you give MCI when you use this website.

Last updated 14 July 2026

MCI is committed to ensuring that your privacy is protected. Should MCI ask you to provide certain information by which you can be identified when using this website, that information will be used only in accordance with this privacy statement.

To safeguard your personal data, all electronic storage and transmission of personal data are secured with appropriate security technologies.

If you are only browsing this website, MCI does not capture data that allows you to be identified individually.

Information collected

MCI may collect the following information:

  • Name
  • Contact information, including email address
  • Other information relevant to customer surveys and/or offers

How the information is used

MCI requires this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • Improving MCI’s products and services
  • Sending periodic promotional emails about new products, special offers or other information that may be of interest to you, using the email address you have provided

Security

MCI is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, MCI has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information it collects online.

Use of cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

MCI uses traffic log cookies to identify which pages are being used. This helps MCI analyse data about web page traffic and improve the website in order to tailor it to customer needs. MCI uses this information only for statistical analysis, after which the data is removed from the system.

Overall, cookies help MCI provide you with a better website by enabling it to monitor which pages you find useful and which you do not. A cookie in no way gives MCI access to your computer or any information about you, other than the data you choose to share with MCI.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

This website may contain links to other websites of interest. However, once you have used these links to leave this site, please note that MCI does not have any control over those websites. Therefore, MCI cannot be responsible for the protection and privacy of any information that you provide while visiting such sites, and such sites are not governed by this privacy statement. Please take care, and read the privacy statement of the website in question.

Controlling your personal information

MCI will not sell, distribute or lease your personal information to third parties unless it has your permission or is required by law to do so.

If you have previously agreed to MCI using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing MCI at contactus@mci.com.sg.

If you believe that any information MCI holds about you is incorrect or incomplete, please write to or email MCI as soon as possible at the above address. MCI will promptly correct any information found to be incorrect.

For more detailed information on how MCI collects, uses, discloses and protects your personal data in accordance with the Personal Data Protection Act (PDPA), please refer to the Data Protection Notice.