Customer Service/ Clinic Associate (Bukit Batok, Bukit Panjang, Choa Chu Kang, Clementi, Jurong, Pioneer, Queenstown) – 10 Opening $3,500 (3 months Bonus include AWS)
Applications for this role are made on MyCareersFuture, the government job portal. MCI advertises the role there under its employment agency licence. The service is free for job seekers.
- Position level
- Junior Executive
- Experience
- No experience required
- Vacancies
- 10
- Flexible work
- Flexi-Hours
- Posted
- 11 Oct 2026 (17 days ago)
- Applications close
- 10 Nov 2026 (13 days left)
About this role
Customer Service/Clinic Associate (Bukit Batok, Bukit Panjang, Choa Chu Kang, Clementi, Jurong,Pioneer, Queenstown) – 10 Opening $3,500 (3 months Bonus include AWS)
Working Hours
5.5 days per week(transitioning to 5.25 days alternate half Sat after probation) Total42hrs/week
Staggered office hours depending on roster.
Shift Timings
Earliest opening shifts: 6:30am, 6:45am
(Usually assigned to more experienced or senior staff. You may be scheduled for these shifts once you become more senior. Also depends on the clinic you’re posted to
Job Description
- Enhance / educate patient’s in using Healthier SG mobile applications and self-help functions.
- Make a difference to the patients and community through facilitating and planning for programmes.
- Liaising with partnered vendors, planning for logistics and schedules to carry out the programmes.
- Involved in daily clinic operations’ activities
- Help patients navigate through the polyclinic through registration, scheduling and rescheduling appointments, processing referrals, and handling payments
- Be the first point of contact for patients to answer their general questions, perform initial health screening activities such as height and weight measurements, and administering blood pressure checks, and making outgoing calls to patients to address any urgent requests they have.
- Provide administrative support to the clinic as needed.
Qualifications
- GCE 'A'/ 'O'/ 'N' level or NITEC qualification
- Passionate in communicating with patients
- Good Team player with a passion for service excellence
- Ability to multi task and work in a fast-paced and dynamic environment
- Able to commit to work on weekdays and scheduled Saturdays
For a quick response,you may call or WhatsApp to 69900422.
Skills
- Enquiries From Patients
- Medical Office Procedures
- Administrative Work
- Customer Support
- Patient Counseling
- Clinical Support Duties and Procedures
- Processing referrals
- Patient Registration
- Customer Service
- Appointment Scheduling
- Payment Handling
- Patient Care Planning
- Clinical Support for Patient Service Associates
What happens after you apply
- 1
Register
Submit your details and CV, or apply for a live role. Registration takes a few minutes and is free of charge.
- 2
Meet your consultant
A consultant who specialises in your field contacts you to discuss your requirements, including pay, location, working hours and career direction.
- 3
Get matched
The consultant puts you forward only for roles that suit your experience and goals, and prepares you for each interview.
Alternatively, you can register your details, and a consultant who specialises in your field will contact you as suitable roles open.