Patient Service Associate – Public Healthcare | Great Benefits
Applications for this role are made on MyCareersFuture, the government job portal. MCI advertises the role there under its employment agency licence. The service is free for job seekers.
- Position level
- Non-executive
- Experience
- 1 year minimum
- Vacancies
- 80
- Flexible work
- Staggered Time
- Posted
- 31 Oct 2026 (4 days ago)
- Applications close
- 7 Nov 2026 (3 days left)
About this role
About the role
This is a permanent position in public healthcare. You will assist patients with registration and appointment scheduling, handle enquiries, and provide frontline customer service in a clinic environment.
Key responsibilities
- Assist patients with registration and appointment scheduling
- Handle enquiries and provide frontline customer service
- Provide administrative support for daily clinic operations
- Ensure smooth patient flow and a positive patient experience
About you
- Good communication and interpersonal skills
- Customer service-oriented and patient
- Comfortable with frontline duties and shift schedules
- Healthcare or customer service experience is an advantage
Benefits
- AWS + Performance Bonus
- Medical & Dental Benefits
- Stable Career with Growth Opportunities
Skills
- Healthcare
- community clinics
- Cashiering
- Administrative Support
- Patient Registration
- Appointment Scheduling
- Nursing Care
- Handle Customer Enquires
- Clinical Support for Patient Service Associates
- Smooth Operational Flow
What happens after you apply
- 1
Register
Submit your details and CV, or apply for a live role. Registration takes a few minutes and is free of charge.
- 2
Meet your consultant
A consultant who specialises in your field contacts you to discuss your requirements, including pay, location, working hours and career direction.
- 3
Get matched
The consultant puts you forward only for roles that suit your experience and goals, and prepares you for each interview.
Alternatively, you can register your details, and a consultant who specialises in your field will contact you as suitable roles open.