Operations Support Engineer
Information Technology·Part Time / Permanent·Islandwide·$3,500–4,500 /mo
Applications for this role are made on MyCareersFuture, the government job portal. MCI advertises the role there under its employment agency licence. The service is free for job seekers.
- Position level
- Executive
- Experience
- 2 years minimum
- Vacancies
- 3
- Posted
- 15 Oct 2026 (13 days ago)
- Applications close
- 14 Nov 2026 (17 days left)
About this role
Job Responsibilities
- Support telecommunication software project delivery, system configuration, testing and integration.
- Provide Level 2 and Level 3 (L2/L3) technical support, troubleshooting and issue resolution.
- Perform system configuration, maintenance and upgrades to support business operations.
- Prepare test cases and conduct system testing across project phases.
- Coordinate with project teams, external partners and vendors on system integration and technical issues.
- Investigate technical problems and provide timely solutions to customers.
- Support other project-related tasks as assigned.
Job Requirements
- Knowledge of at least one of the following: MySQL, PL/SQL, Linux, Python or Shell Scripting.
- Strong analytical, troubleshooting and problem-solving skills.
- Good communication skills with a customer-oriented mindset.
- Ability to work independently and collaboratively in a team.
- Experience in telecommunication BSS projects will be advantageous.
Skills
- Analytical Approach
- Level 2 Support
- communication of project tasks
- Knowledge & Enablement
- maintenance upgrades
- Customer Facing Skills
- telecommunications projects
- Test Case Development
- Technical Troubleshooting
- MySQL
- Python
- Project Coordination
- Collaborate With Internal Team
- Linux
- Technical Project Delivery
- Technical Support
What happens after you apply
- 1
Register
Submit your details and CV, or apply for a live role. Registration takes a few minutes and is free of charge.
- 2
Meet your consultant
A consultant who specialises in your field contacts you to discuss your requirements, including pay, location, working hours and career direction.
- 3
Get matched
The consultant puts you forward only for roles that suit your experience and goals, and prepares you for each interview.
Apply on MyCareersFuture
Alternatively, you can register your details, and a consultant who specialises in your field will contact you as suitable roles open.
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